What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
i submited as a private question.
also i tried your solution on original post, not work.
I can see that you have a previous thread that has already been addressed for this situation. It is best that you keep that post updated instead of this one, seeing that we have already escalated your situation to our developers.
Having more than one thread for the same issue will cause confusion and repetition. So all your future post entries regarding this issue should be made on this thread: