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  • Profile Image

    Submit button doesnt seem to be working as well as the upload video

    Asked by Erika Barsby  on March 01, 2015 at 07:16 PM

    http://gyazo.com/21fcba681c17a0e37f68029941374ef4

    there is the screenshot.

    I uploaded video then when it hits 100% it just shows that screen ^ a split second after. Then I tried to hit submit and it doesnt seem to be submiting

    Page URL:
    http://www.jotform.us/asic22/2015MercyLeadership

    video upload video doesnt then and href
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    JotForm Support

    Answered by Charlie on March 02, 2015 at 03:22 AM

    Hi,

    I've tested your form and you should receive a notification on it. It submitted in my end and you'll see a test image and test video in your submissions. I see that you are using the Kloudless File Upload, could you try using the default File Upload field instead?

     

    Also, may I know if your form is embedded to a website where you do the test submission? If so, you might need to use the iFrame embed code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. I've also cleared your form's cache just to make sure. 

    Do let us know if this solves the problem.

    Thank you.