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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Paypal just as an option?

    Asked by Dingens on October 25, 2011 at 11:22 AM


    I am trying to setup a form that allows users to either use paypal or a check to pay a deposit. I have looked here

    I downloaded the form, looked at it and it all makes sense. The difference to my form is, that in teh example above we have more than one product. I am only selling on product, a deposit, and the conditions applied here don't work in my form. All good if I add another product, but if I only have one, it won't do the trick.

    My form is at


    Anything I can do?

    Thanks for your help


    Okay, I found this one


    which would be exactly what I need. Problem is that the New product 2 for 0€ keeps showing up in my form, while in the demo it doesn't show up. I compared both forms and they seemed identical. Any idea?



    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 25, 2011 at 11:40 AM


    Paypal payment fields with only one product cannot be shown inside the form. However, when used in a show/hide condition, the form will still proceed to the Paypal transaction page for that product if it is "shown" conditionally.

    A workaround I suggest is to add a free text field in your form.

    Type in the product details on that field then use conditions to show it if the Paypal option is selected.


    Check out this cloned form to see how the workaround above can work for you.

    Hope you find this useful.


  • Profile Image

    Answered by Dingens on October 25, 2011 at 04:34 PM


    I am afraid it doesn't work. Even in your form, that you kindly submitted, I am redirected to paypal if I choose post instead of online payment.

    Meanwhile, I came to the solution that if I add a quantity box to my deposit item, everything works fine.



  • Profile Image

    Answered by fxr on October 25, 2011 at 04:53 PM

    Just a note Dingens,

    You can hide additional paypal products with some custom css.

    I can explain how to do this, but seems your happy enough with your solution now anyway? 





  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 25, 2011 at 06:22 PM


    Apologies for being hasty on providing a workaround. Guess the testing I did was not extensive enough. True enough, the form still redirects to the Paypal transaction page even if "Check" is selected.

    Fxr's suggestion is worth trying. Perhaps he can give you an alternate workaround to your problem.

  • Profile Image

    Answered by fxr on October 25, 2011 at 06:57 PM


    To hide that ' New product 2 for 0€ ' in your original form, you have to inspect the source of the form & hide the relevant fields. 

    For example in the form http://form.jotform.com/form/12830125253

    Inspect the source code & find 'New Product 2'. The ID of that field will be shown just before it. e.g


    Then in Preferences -> Form Styles -> Inject Custom CSS 

    add :

    input#Field_ID {display:none;}input#Field_ID + label {display:none !important;}

    e.g in this case:


    Its up to you to decide if you are happy with your own solution or go back and use this one.

    If you need help identifying the field you need to hide, just let us know. 




  • Profile Image

    Answered by Dingens on October 26, 2011 at 03:33 AM

    Hey guys

    perfect! Great support!

    I will look into it and then decide which way to go!

    Thanks for your help