What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Reply-to is not working for @yahoo.com emails

    Asked by jgore72 on March 02, 2015 at 02:04 PM

    It appears that when submitting from this form: http://www.ballingernews.com/articles/view/submit-your-news-here-500edcb7-1b74-43bd-a38e-0f690abbf856  users that have a @yahoo.com email address have their reply to email set to noreply@jotform.com, but users that have any other email URL get their email delivered with a proper reply email address. 

     

    How can I fix that, or is that something on your end?

    Page URL:
    http://www.ballingernews.com/articles/view/submit-your-news-here-500ed<br/>cb7-1b74-43bd-a38e-0f690abbf856

    reply-to email
  • Profile Image
    JotForm Support

    Answered by Mike on March 02, 2015 at 02:52 PM

    Thank you for contacting us.

    I was not able to reproduce the issue with the @yahoo.com based email addresses. The reply-to option works well in my Mozilla Thunderbird email client and webmail.

    If you use some email client, could you please also try to reply via webmail? Does it make any differences?