Customize option in iFrame Embed code not anymore visible/available

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    maow001
    Asked on March 02, 2015 at 06:57 PM

    Hey guys, it seems that some things have changed, where the customize button is?

    Screenshot
  • Profile Image
    Charlie
    Answered on March 02, 2015 at 10:30 PM

    Hi,

    It seems that there's an update with the iFrame embed code option. But I'll forward this to our developers so that we can confirm.

    If you would like to style the iFrame, you can still do that by adding custom CSS codes inline.

    Example:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/50324083606953" frameborder="0" style="width:100%; height:1100px; border:none;" scrolling="no"></iframe>

    You can add additional styling in the style attribute.

    I hope this helps.

    Thank you.

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    Charlie
    Answered on March 03, 2015 at 10:28 AM

    Hi,

    Just to confirm, I'm also not seeing the customize option in the iFrame embed code in my end.

    Here's my screenshot:

     

    Just to update you, someone is already assigned on this issue and is currently taking a look at it right now.

    Thank you.

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    Charlie
    Answered on April 13, 2015 at 11:43 PM

    Hi,

    We just got an update, there was really no customize option in the iFrame embed code. It is only available on the "Lightbox" and "Feedback" embed code.

    Kind regards.