where's the uploaded file?

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    Asked on October 25, 2011 at 01:34 PM


    If the uploaded file is in a incomplete submission, where can I locate the uploaded file? There's just the file name in "Details".

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    Answered on October 25, 2011 at 05:16 PM

    Thank you for contacting us.

    I would like to inform you that uploaded data is stored in our Amazon S3 account. Unfortunately, it is not possible to download the file(s) until submission is completed. However, once you complete the submission manually, you will be able to access uploaded data.

    Please feel free to contact us if you need any further assistance.