What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    where's the uploaded file?

    Asked by thelookbook on October 25, 2011 at 01:34 PM


    If the uploaded file is in a incomplete submission, where can I locate the uploaded file? There's just the file name in "Details".

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    JotForm Support

    Answered by Mike_T on October 25, 2011 at 05:16 PM

    Thank you for contacting us.

    I would like to inform you that uploaded data is stored in our Amazon S3 account. Unfortunately, it is not possible to download the file(s) until submission is completed. However, once you complete the submission manually, you will be able to access uploaded data.

    Please feel free to contact us if you need any further assistance.