- jaymckkAsked on October 25, 2011 at 02:46 PM
- JotForm SupportMike_TAnswered on October 25, 2011 at 04:18 PM
Thank you for contacting us.
I would like to inform you that we are using PayPal and Plimus payment processing services. As far as I can see you have paid by Credit Card, that is why in order to access the billing information you should log in to your Plimus account. Please follow the next steps to access your Plimus account:
1. Find your Plimus username in the email that was sent to you when you first paid for your subscription
2. Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
3. Log in to Plimus.
If you need any other assistance please feel free to contact us.