- ztwerskyAsked on March 03, 2015 at 06:05 PM
No matter what changes I do and save to my forms, it doesn't change on my site. What's wrong?
- JotForm SupportjonathanAnswered on March 03, 2015 at 06:17 PM
- ztwerskyAnswered on March 03, 2015 at 06:20 PM
If you also are seeing the wrong text then it's a not a cache problem. I also see the wrong text if I go to links you did. When I edit the form - I see the new text, save it, but it's not updating on the website.
- ztwerskyAnswered on March 03, 2015 at 06:26 PM
Just tested it again. Made a change, saved. Didn't update on website.
- JotForm SupportjonathanAnswered on March 03, 2015 at 06:33 PM
I apologize for my mistake earlier. I now understand the problem.
Yes you are correct. That TEXT field changed was not reflecting on the form itself even when using the direct URL of the form http://www.jotform.me/form/42405834191452
I currently could not determine yet the cause as to why it is like that.
I will investigate further. I will get back to you as soon as I figure out the caused of issue.
- JotForm SupportjonathanAnswered on March 03, 2015 at 06:49 PM
I was able to find the caused of issue.
It was the language setup on the form http://www.jotform.me/form/42405834191452
Please try removing the language tool setup on the form. You can just re-add it again later after checking that the form is now updating us needed.
I cloned your jotform and removed the language tool, and it fixes the issue on my cloned version
Let us know if issue remains.
- ztwerskyAnswered on March 04, 2015 at 02:26 AM
Ok, first, thanks! Second, can you please try to think why I had added this language in the first place? It seems to be displaying Hebrew just fine on my website without any defined languages set. Why would I have added a language in the settings?
- raulAnswered on March 04, 2015 at 08:51 AM
I'm sorry, but I don't understand your question.
I've checked your site and it seems like you've removed the HTML field.
Do you still need our help? If so, please let us know and we'll be happy to provide assistance.
- ztwerskyAnswered on March 04, 2015 at 08:56 AM
Yes, I removed that specific text field. I'm asking if I need that HEBREW lang in the lang settings. Why was it there in the first place? Must I have that in order for the form to be viewable in Hebrew? It seems to display Hebrew fine on the website without the added HEBREW in the settings but I want to make sure that I can leave it without the setting and the form won't cause problems in the future.
- raulAnswered on March 04, 2015 at 10:08 AM
This option is used to create multilingual forms, in your case you're not creating a multilingual form so it's not necessary to add the Hebrew language. You can continue working with your form without adding the language.