I am about to trial the free plan

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    Asked on March 04, 2015 at 12:40 AM

    does the 100Mb limit reset every month. I am planning on using it as a call-centre submission form, and clients will be attaching proofs-of-purchase and some pictures.

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    Answered on March 04, 2015 at 08:00 AM

    Hi dickerservice,

    There 100 MB upload limit does not reset monthly, this is the overall limit for your account.

    Once the limit is reached, your forms will be disabled. At that time, you can either upgrade your plan or delete submissions that have file uploads associated with them to bring your account back below the limit.

    You can see all the plans we offer and the benefits associated with them on our pricing page: http://www.jotform.com/pricing 

    I hope this helps, please inform us if you need further assistance.