What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am about to trial the free plan

    Asked by dickerservice on March 04, 2015 at 12:40 AM

    does the 100Mb limit reset every month. I am planning on using it as a call-centre submission form, and clients will be attaching proofs-of-purchase and some pictures.

  • Profile Image

    Answered by Shadae on March 04, 2015 at 08:00 AM

    Hi dickerservice,

    There 100 MB upload limit does not reset monthly, this is the overall limit for your account.

    Once the limit is reached, your forms will be disabled. At that time, you can either upgrade your plan or delete submissions that have file uploads associated with them to bring your account back below the limit.

    You can see all the plans we offer and the benefits associated with them on our pricing page: http://www.jotform.com/pricing 

    I hope this helps, please inform us if you need further assistance.