What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Is this related to a form in JotForm? We do support related to our forms, the form builder and how you can fully utilize our products and services.
Upon checking your website and the screenshot, I see that the page has a list of PDFs which is available to be viewed or downloaded. You could probably check this link regarding the tracking of downloaded links: Google Analytics Different Kinds of Tracking.