What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Transparent background not working on form

    Asked by thecpusquad on March 04, 2015 at 03:50 PM
    I tried this it is not working on my form. I also tried injecting the code still not working. 
  • Profile Image

    Answered by Shadae on March 04, 2015 at 04:42 PM

    Hi thecpusquad,

    After reviewing your forms, I am seeing that you have forms that are being used to collect credit card information.

    Please remove the fields and replace them with our payment processing tools, as collecting credit card information is against our Terms.

    Until that change has been made, we are not able to provide you with support. Please inform us once you have made the changes to your form.

    Thank you.