HELP ASAP!!! Form is stuck and won't save.

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    Asked on March 04, 2015 at 05:44 PM

    I am able to make edits to one of my forms, but it won't save or go to preview. When I press those buttons nothing happens. They blink but don't do anything. I've tried putting the form's url in another browser tab, and when I do, nothing comes up at all - it's completely blank. When I open another browser tab and go to jotform and my forms, the form is also blank when I go to edit, but if I look in revisions, I can see yesterday's version. I've made HUNDREDS of edits today and need them saved. What's going on?!!!!

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    Answered on March 04, 2015 at 05:49 PM

    I'm able to make changes, add/delete items, undo things, etc., but can't preview or save. Is there a way to force save? I'm looking at everything I've done today in one of my brower's tabs, but see nothing in another tab for the same exact url. I really need to fix this ASAP. Please help!

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    Answered on March 04, 2015 at 06:39 PM


    I believe my colleague has addressed your issue in another thread:

    We try to keep questions of the same nature to single threads to avoid confusion between answers.  Please follow up in the thread above if you are still unable to save your form.

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    Answered on May 14, 2015 at 01:08 AM

    David, I'm having the same problem presently and can't access the thread to which you refer. Your help would be appreciated. Thank you.
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    Answered on May 14, 2015 at 01:27 AM

    Hello joshua.forgotson,

    You are not able to access the thread because it is a private thread. I have moved your question to a new thread and you will be answered here: 

    Thank you!