Clients getting error message when submitting form

  • mjakatb
    Asked on March 4, 2015 at 9:19 PM

    Hello, My clients keep getting the following error message when trying to submit form. PLEASE HELP!!

    Clients getting error message when submitting form Image 1 Screenshot 20

    Jotform Thread 527264 Screenshot
    Page URL: https://secure.jotform.us/form/50415342343142
  • Ashwin JotForm Support
    Replied on March 4, 2015 at 11:40 PM

    Hello mjakatb,

    I'm sorry for the trouble caused to you.

    I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully and I was redirected to PayPal checkout page. Please check the screenshot below:

    Clients getting error message when submitting form Image 1 Screenshot 20

     

    Have you embedded your form in your web page? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!