No Access on Any Form

  • Ritadrik
    Asked on March 4, 2015 at 11:45 PM

    Dear Sir/Madam,

     Anyhow I have lost access on each and every forms what I had built with your great tools. It is working fine with website but I can't create any new form or modify any existing one. Please have a serious look to that. It's very urgent. Thank You.

  • Bangbotanicals
    Replied on March 5, 2015 at 3:50 AM

    this "might" help.  go to My Forms, then click the form you want to work on.  To the right it should say EDIT FORM.

  • Welvin Support Team Lead
    Replied on March 5, 2015 at 8:46 AM

    Hi Rita,

    Please make sure that you are still logged into your account. Otherwise, clear your browser's cache and cookies for Jotform then login again. That should do that trick.

    In My forms page, you should see the "head" icon.

    No Access on Any Form Image 1 Screenshot 20

    Thank you!