What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form loads for long time when accesses from some parts of the world

    Asked by Darrylp on March 05, 2015 at 10:11 AM
    4. The form takes a long time to load when my customers based in China, Japan, Brazil, and Taiwan try accessing the form.
    form load load time
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    Answered by Ben on March 05, 2015 at 10:39 AM

    Can you please just let us know if this is the correct jotform where this happens: http://form.jotformpro.com/form/50542607117954 ?

    If so is the jotform accessed directly - using that link, or is the jotform embedded on your website?