What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Save button disappeared!

    Asked by Debwork on March 05, 2015 at 12:30 PM

    I have been working on steadily on this form, got it just how I wanted and the save button disappeared! When I go to MyForms and look at the form there has been no auto-save and it is back to where it was when I started this morning. A total time waster and some days that is ok but today it's a kiler.

    50627060827959

    Windows 8.1 Firefox.

    save button JotForm uploads png auto-save
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    JotForm Support

    Answered by Kiran on March 05, 2015 at 02:05 PM

    Sorry to know about the issue that you are experiencing to save your JotForm. The issue seems to be with the browser cache. Please try clearing the browser cache by following the instructions provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Also, please make sure that Auto Save is enabled on your JotForm by right-clicking on free space of your JotForm.

    If the form is already enabled AutoSave, you should be able to retrieve the changes from the Form Revision history.

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.

    Thanks!