Save button disappeared!

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    Debwork
    Asked on March 05, 2015 at 12:30 PM

    I have been working on steadily on this form, got it just how I wanted and the save button disappeared! When I go to MyForms and look at the form there has been no auto-save and it is back to where it was when I started this morning. A total time waster and some days that is ok but today it's a kiler.

    50627060827959

    Windows 8.1 Firefox.

  • Profile Image
    Kiran
    Answered on March 05, 2015 at 02:05 PM

    Sorry to know about the issue that you are experiencing to save your JotForm. The issue seems to be with the browser cache. Please try clearing the browser cache by following the instructions provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Also, please make sure that Auto Save is enabled on your JotForm by right-clicking on free space of your JotForm.

    If the form is already enabled AutoSave, you should be able to retrieve the changes from the Form Revision history.

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.

    Thanks!