- Fulvio CollocaAsked on March 06, 2015 at 06:56 AM
The form does not export recordings to excel file
- JotForm SupportWelvinAnswered on March 06, 2015 at 10:20 AM
Our apologies for the issue. I've checked this form http://www.jotformpro.com/form/50493064135956 from your account and I was able to view the data in the excel file. It must be a temporary problem so kindly try it again and please update us here for the result.
Also, don't forget to clear your forms cache before downloading the file: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.
Thank you and I look forward to your reply!