Why is not working the excel document when i download it?

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    Asked on March 06, 2015 at 10:43 AM
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    Answered on March 06, 2015 at 12:30 PM


    I checked your form with a large amount of submissions and I was able to download the Excel report:

    When I checked the report, it was fully populated:

    I left the actual data out of the screenshot but it was complete.

    I had another user state they were also having trouble with their excel reports recently.  Are you still unable to download a complete report?  If so, let us know and we will pass this along to our development team.  As far as I can tell though, everything appears to be working properly.

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    Answered on March 09, 2015 at 11:45 PM


    The problem has been recently identified and resolved. Please accept our apologies for any inconvenience.

    Kind regards