Placing orders

  • Profile Image
    lapelpin
    Asked on March 06, 2015 at 11:43 AM

    why do I not see the person's name that placed an order on my Facebook page and why did it not go directly to paypal?

  • Profile Image
    david
    Answered on March 06, 2015 at 01:18 PM

    Hi,

    If no selections are made in your form, the user will not be redirected to PayPal.  This was the case for two of your submissions:

    You can set the fields to required to ensure they must select pins before submitting the form:

    But if they submit your form with no selections made, nothing is forwarded to PayPal.

    Let us know if you have any further questions and we will be happy to help.