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  • Profile Image

    My client says he's not getting he's submissions

    Asked by evanbest on March 06, 2015 at 01:34 PM

    I have created a form for a clean and I'm trying to confirm that his submission are in fact going to the his email address evan@evanbest.com

    I tried looking for Email alert but I couldn't find it, I don't know if it's just staring me in the fact or have you, but I don't see anything that says email alerts. How do I confirm that he's email is the email that the submissions are going to? I tried looking at account settings, but that only confirms the email for this account.

    If you can show me where "email alert" is that would be great?

    http://form.jotform.co/form/31666906711861

     

    Sincerely,

    Kisha
    greetings@buddygirlgreetings.com

    Page URL:
    http://form.jotform.co/form/31666906711861

    Submissions Getting JotForm email alerts settings
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 06, 2015 at 02:34 PM

    Hello, please follow these detailed instructions in order to setup an email alert.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    We are here to assist you if needed.