Cannot enter anything into the fields on mobile?

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    dependablelimo
    Asked on March 08, 2015 at 10:11 AM

    Hi,

    I am testing my form and when on mobile devices, the form is not working.  None of the fields can be selected or typed into.  Is there a quick fix to this issue?

    Thanks

  • Profile Image
    Shadae
    Answered on March 08, 2015 at 12:32 PM

    Hi dependablelimo,

    It appears that the issue only occurs on your embedded form and not on the direct form. This could be caused by a conflict on your webpage.

    Please embed your form using the iFrame embed code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps, please inform us if you need further assistance.