Is this form legit?

  • Jackie
    Asked on July 2, 2023 at 10:06 AM
  • Christy JotForm Support
    Replied on July 2, 2023 at 10:11 AM

    Hi Jackie,

    Thank you for reaching out to Jotform Support. Can you share the form link so we could check its legitimacy? You forgot to include it in your ticket request. Once proven that the form violates our Terms of Use, we would be happy to put down the form and suspend the account. Any submitted data to a suspended form will not be accessible anymore. Unless they provide proof of legitimacy, the account remains suspended.

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    Once we hear back from you, we'll be able to help you with this.

  • Christy JotForm Support
    Replied on July 2, 2023 at 10:13 AM

    Hi Jackie,

    It appears that you edited your support request and finally included the link. The account is already suspended and the form was disabled as it was found suspicious, therefore, we tagged it as a fake rental application form.

    Reach out again if there's anything else we can do for you.