What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Problem is not solved

    Asked by canefew on March 09, 2015 at 03:56 AM



    The problem is not solved.I have  2627  submissons in my form.But when i push the excel button there are zero 0 submissons (entries).Please help us immediately.



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    JotForm Support

    Answered by Welvin on March 09, 2015 at 07:21 AM


    Our apologies! Our developer have just fixed the problem so kindly try it again and update us here if the issue remains the same.

    I look forward to your reply!

    Thank you!