- YCPITECHAsked on October 26, 2011 at 07:50 PM
I have been locked out of my account again, please fix this issue.
User name: YCPITECH
- YCPITECHAnswered on October 26, 2011 at 07:52 PM
Plus all of my folders from that account auto transfered to a free anon account, why???
- YCPITECHAnswered on October 26, 2011 at 08:52 PM
This is not nice I had a contest going, and was told all my accounts and forms are safe and this will not happen again. FIX THIS QUICK!!!
- JotForm SupportidarktechAnswered on October 26, 2011 at 08:57 PM
I am very sorry for not responding you on time, I have already unsuspended your account and double checked that your form's are whitelisted.
Again, we apologize for this may have caused you. Thank you for understanding.
- YCPITECHAnswered on October 26, 2011 at 08:59 PM
Thanks idarktech. I fully understand, but you guys are the best and help me control my 20,000+ users.
Also did my folders go back?
- YCPITECHAnswered on October 26, 2011 at 09:00 PM
Ok, the folders are back thanks.
- JotForm SupportabajanAnswered on October 26, 2011 at 09:08 PM
Very glad to hear that my colleague idarktech came through for you.
- YCPITECHAnswered on October 26, 2011 at 09:10 PM
oh hey, Wayne