What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did you ban me again?

    Asked by YCPITECH on October 26, 2011 at 07:50 PM

    I have been locked out of my account again, please fix this issue.

    User name: YCPITECH

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    Answered by YCPITECH on October 26, 2011 at 07:52 PM

    Plus all of my folders from that account auto transfered to a free anon account, why???

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    Answered by YCPITECH on October 26, 2011 at 08:52 PM

    This is not nice I had a contest going, and was told all my accounts and forms are safe and this will not happen again. FIX THIS QUICK!!!

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    JotForm Support

    Answered by idarktech on October 26, 2011 at 08:57 PM

    Hi Yasin,

    I am very sorry for not responding you on time, I have already unsuspended your account and double checked that your form's are whitelisted.

    Again, we apologize for this may have caused you. Thank you for understanding.

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    Answered by YCPITECH on October 26, 2011 at 08:59 PM

    Thanks idarktech. I fully understand, but you guys are the best and help me control my 20,000+ users.

    Also did my folders go back? 

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    Answered by YCPITECH on October 26, 2011 at 09:00 PM

    Ok, the folders are back thanks.

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    JotForm Support

    Answered by abajan on October 26, 2011 at 09:08 PM

    Very glad to hear that my colleague idarktech came through for you.

    Cheers :)

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    Answered by YCPITECH on October 26, 2011 at 09:10 PM

    oh hey, Wayne