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  • Profile Image

    Trying to upload file and I get error message that file cannot be bigger than 1024Kb

    Asked by womenincharg3 on March 09, 2015 at 11:40 AM

    I recently upgraded to the $10 a month

    jotform  to collect radio submission

    on  my site.And when I try to upload a mp3

    just as a test to make sure people will be

    able to upload their music

    it said's that the song is too big

    I even try converting it smaller

    ,same thing happens.Attach is a screen shot.

    Page URL:
    http://www.womenincharg3.com

    Screenshot
    JotForm site music upgraded
  • Profile Image
    JotForm Support

    Answered by Welvin on March 09, 2015 at 12:46 PM

    Hi,

    You would need to increase the max file size of the file upload field. Here's how you can do that: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit.

    Thank you!