What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are multiple options to download your submissions in excel format:
#1. Export to excel: You can export your submission records in excel. Here is a guide to help you achieve this : http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
#2. Create excel report: You can create an excel report and this guide should help you: http://www.jotform.com/help/101-How-to-create-an-Excel-Report
#3. Google spreadsheet integration: You can also integrate your form with google spreadsheet. Once your from is submitted, a copy of the submission record will also be saved in your integrated google spreadsheet. Here is a guide to help you: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
Hope this helps.
Do get back to us if you have any question.