What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To be sure that file is uploaded and sent to your email address you need to set upload field in your notification and that field will be populated with real values while sending email, of course if user uploaded some file inside of your form. Also inside of email notification there need to be correct email address.
Let us know if you need further assistance.