- ellenAsked on March 10, 2015 at 11:06 AM
Users on my website are receiving a "form disabled" message when they try to join my mailing list. This started happening last night, after a couple years of having no issues at all. I don't have the login info or username for my account. My site is dusendusen.com, and when people join my mailing list it is sent to firstname.lastname@example.org. Do you know what this issue is here? Can you help me to get into my account?
- JotForm Support ManagerJeanetteAnswered on March 10, 2015 at 12:56 PM
Your form was disabled because your account BIGFRIEND reached the monthly limit (100 submissions) , such username is linked email K******LLMAN@gmail.com
In order to restablish your account, you must upgrade it using this link