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I can't locate my login infoAsked by ellen on March 10, 2015 at 11:06 AM
Users on my website are receiving a "form disabled" message when they try to join my mailing list. This started happening last night, after a couple years of having no issues at all. I don't have the login info or username for my account. My site is dusendusen.com, and when people join my mailing list it is sent to firstname.lastname@example.org. Do you know what this issue is here? Can you help me to get into my account?
JotForm Support Manager
Your form was disabled because your account BIGFRIEND reached the monthly limit (100 submissions) , such username is linked email K******LLMAN@gmail.com
In order to restablish your account, you must upgrade it using this link