What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What security does JotForm offer for data gathering?

    Asked by bodybuddies on March 10, 2015 at 11:27 AM

    As we may be gathering sensitive information in our forms from clients and employees, what service does JotForm offer to keep their information safe against hackers and breaches?

    JotForm and information keep
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    JotForm Support Manager

    Answered by Jeanette on March 10, 2015 at 12:43 PM

    Here at JotForm we take security very seriously:

    - Our servers are protected by private networks and constantly updated
    and patched.
    - Our system administrators have a collective 40+ years of industry experience.
    - Our development team is encouraged to follow best security practices.
    - All data transfer are made of 256-bit SSL secure connection.
    - Our servers are located on SSAE16 Audited facilities.
    - Moreover, we have bug bounty programs where we pay outside parties for
    reporting vulnerabilities in our system.

    For all this you can rest assured that your information will be safe for the time you keep it in our servers.

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    Answered by bodybuddies on March 10, 2015 at 12:44 PM

    WONDERFUL! That's why I love JotForm! My entire business functions through JotForm. Thank You! :)