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    Uploaded image showing in PDF submissions

    Asked by aperfectpocket on March 10, 2015 at 11:43 AM
    how do we get them to show in a PDF also? We have placed a link at the bottom of the form that customers can get a PDF copy of the auto responder if they want but it does not show the images in it?
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    JotForm Support

    Answered by Jan on March 10, 2015 at 11:49 AM

    Hi there,

    As I understand, the images won't show up in the PDF submissions right? Please share the ID or URL of the form you are working with.

    Go to submissions area. Under MyForms page, select the form and click the "Submission" button.

    After that, click the "gear or properties" icon. Make sure that the upload field is enabled. Please try enable the "Show headers and text" in the submissions page as well.

    What you see on the preview, is what you get when you download the PDF by clicking the "Get PDF" button at the top.

    Hope this helps. Let us know if you need any help.

    Thank you.