I can't access my account and i'm not receiving emails when prompting to reset my password?

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    politepersonnel
    Asked on October 27, 2011 at 11:44 AM
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    allanftd
    Answered on October 27, 2011 at 12:26 PM

    Hi politepersonnel,

    We have sent you another message with the instructions on how to reset your password. It was sent to help@politepersonnel.com. Please check your mailbox including spam and junk folders.

    Thank you for using JotForm!

    Cheers,

    Allan
    JOTFORM SUPPORT

     

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    politepersonnel
    Answered on October 27, 2011 at 01:03 PM

    My email address is hello@politepersonnel.com, can you resend please. many thanks

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    politepersonnel
    Answered on October 27, 2011 at 01:11 PM

    For some reason I dont receive emails tohello@politepersonnel.com this address this happened yesterday when I was testing the forms I made. Is it possible to send me the email to rhodri.williams@hotmail.co.uk? 

     

    Thanks Again

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    allanftd
    Answered on October 27, 2011 at 01:53 PM

    As requested, I have updated your account and registered your hotmail email address into your JotForm account. I have sent the instructions to reset your password in the new email address. 

    Please check if you received the email this time. Let us know if you need further assistance.

    Thank you for using JotForm! 

    Allan
    JOTFORM SUPPORT