Cannot log in

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    Michael Madl 
    Asked on March 10, 2015 at 07:00 PM

    Hi! Tried to log in and could not.  The password reset is also not working for some reason = tried 2 different browsers.  Any chance someone can help?

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    jonathan
    Answered on March 10, 2015 at 08:10 PM

    Hi Michael,

    I found your email account in the bounce list. This was the reason you could not reset the password via the email.

    I have now removed your email account from the blocked list.

    Please retry again resetting the password using the 'Forgot Password' link in the login page at https://www.jotform.com/login

     

    Let us know if you are still having issue with your account.

    Thanks.