What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problems when Jotforms.com blocked!

    Asked by Brian House on October 27, 2011 at 01:48 PM

    We have a client with very limited internet data access and jotform.com is not allowed on their systems.  Our site is approved but they will not approve jotform.com.  How can we eliminate this challenge, because we use jotform.com for all of our webforms on our site, but we can't have it losing us business because of these security features.  Is there any way we can store jotforms submit.php file on our servers to avoid this happening any more?

    Thanks,

    Brian T. House
    CEO-Auto Glass Concepts  

  • Profile Image
    JotForm Support

    Answered by liyam on October 27, 2011 at 02:07 PM

    Hello Brian,

    If I may ask, in your client's network, is jotform.com specifically blocked while it allows all other domains?  If so, you can try using jotform.net instead.

    It would be pointless to get the submit.php file if the network does not allow in anyway to connect to jotform.com to make an actual submission. It wil also not run if you only have submit.php.

    If you wish to deploy your own jotform in your own server, you can try purchasing the JotForm Application.  You can learn more about our licensing solutions on this link.

    If you have other questions or concerns, please let us know.

    Thanks.