- Brendon IrwinAsked on March 11, 2015 at 11:35 AM
I'm emailing on behalf of Wilfrid Laurier University. We're currently investigating a form building tool and I came across yours. Given our data housing policy at the university, I was hoping you could answer a few questions.
Where is the data warehoused - US or Canada? If the data is stored in the US is there an option to have an "in-house" copy of Jot Form.
With regards to the data - is the data encrypted? (In database) or only encrypted via SSL during transmission.
- Brendon IrwinAnswered on March 11, 2015 at 11:41 AM
I found the "as-is" version for sale on the site. Sorry about that - but does the "As-is" version support encrypting data in the database?
- JotForm SupportdavidAnswered on March 11, 2015 at 12:23 PM
JotForm data centers are located in the US and Germany. We have 2 data centers in the US (Texas and Virginia) and 1 data center in Germany. All data is replicated across all 3 locations for backup purposes. Data can be transmitted via SSL:
However the data is stored unencrypted in plain text. Here is a bit more information about collecting sensitive data with your forms:
Neither version of JotForm supports encryption of the stored data. Though the application version can be customized to do so, it would be up to you to implement it.
If you have any further questions, let us know and we will be happy to help.