Having trouble logging in to JotForm using Chrome

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    selvecchio85
    Asked on March 11, 2015 at 04:20 PM

    Within the last 2-3 weeks I can no longer get the menu items such as Support or Login to work in Chrome, I have to now only access jotforms from Firefox or IE {cringe}. Has something change on the Jotform side that is now causing an issue or are you aware of any changes with Chrome updates that would cause this?

    Current Chrome Version:

    41.0.2272.89 m (64-bit)

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    Ben
    Answered on March 11, 2015 at 05:05 PM

    I have just checked with my colleagues and no one can recreate the issue not even with the exact same version of Chrome.

    It did happen to me that I was not able to log in at one point using FireFox, but it was working properly right after I cleared my Browser Cache, which might be causing the issues for you as well.

    You can see how to do that here: 15 Ways to Clear Your Browser's Cache - wikiHow

    Now do let us know if by some chance it does not happen to work even after clearing the cache, in which case I would suggest going to our login page since it does not load the form builder code as well. This is the link to our login page: www.jotform.com/login/

    Do let us know how it goes.