What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment Problem with Form - cannot add another Payment Tool

    Asked by olhslax on March 11, 2015 at 04:30 PM

    I just worked on creating my first form from one of your examples.  I went to add Authorize.net as the payment processor and it gives me an error saying I can't have more then one payment type and to delete the current payment type first but I have looked and looked and can't see where that option is at or that a current payment type exists in the form.

    Page URL:
    http://www.jotform.us/form/50695572704158

    problem payment type payment processor
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    JotForm Support

    Answered by jonathan on March 11, 2015 at 05:13 PM

    I checked your jotform http://www.jotform.us/form/50695572704158 and I found there was already a Purchase Order payment tool on the form. 

     

     

    Just delete the Purchase Order tool, and keep the products when prompted.

    Then Add the Authorize.Net tool and run the configuration wizard to setup the payment tool.

    Hope this help. Let us know if  you need further assistance.

    Thanks.