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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with gift registry widget

    Asked by henriette on March 12, 2015 at 01:51 AM

    Good Day

    I have loaded a gift registry for hunters to book hunting, the problem is when I tried to book the hunting it does

    not remove the selected items, it remain. The previous gift registry work if a person selects the date it is greyed with a line and you are not able to select again, in this case the items remains there and can cause double booking

    please help


  • Profile Image
    JotForm Support

    Answered by Jan on March 12, 2015 at 09:34 AM

    Hi there,

    Please log in using your JotForm account so we can assist you better. I searched for user (henriette) and I found 1 result but it did not match with your email. I checked the email(virtual.bgn@gmail.com) it shows 2 users on our database.

    There are no reported issues with the Gift Registry. Can you please try clear your browser's cache

    Please get back to us to provide the username, email and the form ID or form URL. Also, your browser and the browser's version.

    Thank you!

  • Profile Image

    Answered by hdebeer on March 12, 2015 at 09:37 AM


    my username is hdebeer

    I have cleared my cache

    Please see below


    please help

  • Profile Image
    JotForm Support

    Answered by Jan on March 12, 2015 at 11:10 AM

    Welvin already provided an answer to your other thread. Please check: http://www.jotform.com/answers/531769-Selected-items-in-Gift-Registry-widget-not-being-crossed-out#2

    Thank you.