What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to cancel my account

    Asked by Bryan Beattie  on March 12, 2015 at 07:53 AM

    I haven't had a reply to my last emaul about how to access and cancel the account that i have. I'd appreciate a reply to this message.

    my account message and cancel account
  • Profile Image
    JotForm Support

    Answered by KadeJM on March 12, 2015 at 10:56 AM

    Do you mean that you want to "delete" your account? 

    Or did you mean that you have a subscription for an account that you wish to cancel?

    I am not sure because of the way you have worded it so this is why I am doublechecking it with you first to make sure.

    Currently I see you have responded to us under the email address "bryan@creativeservicescotland.co.uk" and I only found two guest accounts which are not registered to this provided email address. 

    Would you like for us to delete those if that is what you meant maybe?

    Can you please return to your thread here to confirm or clarify?