What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to upgrade our jotform since we were disabled?

    Asked by Margaret Mireles  on March 12, 2015 at 01:42 PM

    Received an email that we are disabled and was trying to upgrade and pay. Can't seem to connect.


    Thank you,

    Margaret Mireles


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    JotForm Support

    Answered by Welvin on March 12, 2015 at 03:15 PM

    Hi Margaret,

    Please try to login again. You should be able to do it now. If not, please get back to us so we can further check.

    To upgrade, just go to http://www.jotform.com/upgrade/