Attachments not going to email

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    Asked on March 12, 2015 at 03:44 PM

    Yes, I understand how the attachments system works. I suppose I should have clearer. No link is placed within the email either. It is only stored in my Submissions folder. Could this be a setting in my email alert?


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    Answered on March 12, 2015 at 04:01 PM

    If you use file upload field on your form, the uploaded file/s will not be shown as a 'file attachment' in the Notification email. Instead, the file can be downloaded through a link.

    This also the same when you go to My Forms / Submissions page. The submissions for your form will include the link to the uploaded file in the submissions.

    Hope this help.

  • Profile Image
    Answered on June 29, 2016 at 05:03 AM

    Great news! This feature is now available.

    Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:

    You can read more about it on our article blog here