What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving attachment links

    Asked by slcmdj on March 12, 2015 at 04:17 PM

    Attachment links aren't being sent with my forms. Is this possibly a setting in my email alerts?

    Page URL:
    http://swr-rf.com/rigidline-component-quote-form.html

    receiving My Forms email alerts email sent
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    JotForm Support

    Answered by Kiran on March 12, 2015 at 05:00 PM

    As I clone your JotForm to my account and check the notification, I see that the upload fields are not included in the notification.

    Please add the fields to your notification from the email setup wizard so that the uploaded files shall be sent to your email as links. 

    Hope this information helps!