Not receiving attachment links

  • slcmdj
    Asked on March 12, 2015 at 4:17 PM

    Attachment links aren't being sent with my forms. Is this possibly a setting in my email alerts?

  • Kiran Support Team Lead
    Replied on March 12, 2015 at 5:00 PM

    As I clone your JotForm to my account and check the notification, I see that the upload fields are not included in the notification.

    Not receiving attachment links Image 1 Screenshot 20

    Please add the fields to your notification from the email setup wizard so that the uploaded files shall be sent to your email as links. 

    Hope this information helps!