What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What if I exceed my form limit for a month?

    Asked by MediaThatMoves on March 12, 2015 at 08:37 PM

    Hello Folks,

    I'm working with the basic free version but I know I need to upgrade as I'm about to launch a service.

    If I start with the premium version, what happens if I run past my 1,000 forms in a month? Will it automatically kick up to the economy version at 10,000 a month?

     

    Thanks!

    todd

     

    Basic Free thanks hello economy
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 13, 2015 at 03:54 AM

    Hello Todd,

    Please be noted that once you upgrade to premium subscription plan which gives 1000 submissions per month and then exceed the submission limit of 1000 submissions, you will receive a warning email saying that you have exceeded the submission limit. We will also give you a time frame when your forms will be disabled. If you upgrade to higher subscription plan, your forms will not be disabled. But if you do not upgrade to higher plan within this time frame, all your forms will be disabled.

    Hope this answers you query.

    Do get back to us if you have any questions.

    Thank you!