I am not receiving emails of my submissions

  • Profile Image
    erhardeep
    Asked on March 13, 2015 at 04:16 AM

    Hello,

    I was wondering that why my user not sending any email?

    When I submitted form my self then I found that I am not receiving any mail from your side.

    I don't know where the problem is.

     

    Could you please look into this and let me know about solution?

    Looking forward to your response

  • Profile Image
    Kiran
    Answered on March 13, 2015 at 10:04 AM

    I see that your email address in our bounce list and hence you are not receiving emails. I've removed it from the bounce list and have tried submitting one of your JotForms. Now, the emails are being sent without any issues from our end.

    Please let us know if we can be of any further assistance. Thanks!