I am not receiving emails of my submissions

  • erhardeep
    Asked on March 13, 2015 at 4:16 AM

    Hello,

    I was wondering that why my user not sending any email?

    When I submitted form my self then I found that I am not receiving any mail from your side.

    I don't know where the problem is.

     

    Could you please look into this and let me know about solution?

    Looking forward to your response

  • Kiran Support Team Lead
    Replied on March 13, 2015 at 10:04 AM

    I see that your email address in our bounce list and hence you are not receiving emails. I've removed it from the bounce list and have tried submitting one of your JotForms. Now, the emails are being sent without any issues from our end.

    I am not receiving emails of my submissions Image 1 Screenshot 20

    Please let us know if we can be of any further assistance. Thanks!