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  • Profile Image

    Fixing Theme on a Form

    Asked by bibo1989 on March 13, 2015 at 04:54 AM

    Hi, I was implementing a form that contain numerical numbers ( the form name is: student information), and i was testing it after finishing the form, it gave what's in the screenshot below, it actually starts from number 11 and then 12 and then it goes back to number 1 until it reaches number 10 (12 numbers in total).

    How can I fix that?

     

    Thanks

     

    Page URL:
    http://www.topprotection.com.au/#!book-guards/csb2

    Screenshot
    format form format name form name thanks then
  • Profile Image
    JotForm Support

    Answered by Charlie on March 13, 2015 at 10:18 AM

    Hi,

    Just to confirm, you would like to make the design in numeric values to start from 1 then up to 12, right? Also, is this a theme? It seems that the effects on that part of the form is done using CSS and not conditional logic.

    I'll take a look at it and will let you know if I can fix it in my end.

    Kind regards.

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    JotForm Support

    Answered by Charlie on March 16, 2015 at 02:24 AM

    Hi,

    Could you try cloning the original template again. It seems that you made a change that conflicted the original template design. Here's the link for it: http://www.jotform.com/form-templates/student-information-form-white-and-responsive.

    If the problem still persist in your end, please let us know and we'll investigate it further.

    Thank you.

  • Profile Image

    Answered by bibo1989 on March 23, 2015 at 05:43 AM

    Hi, the problem appears again, the form won't start from no 1, it always starts from no 11 and then 12 and then goes back to 1 all the way untill 10, even though the questions are in order (eg: no 1 question will show in no 11)

     

    Thanks again

  • Profile Image
    JotForm Support

    Answered by Charlie on March 23, 2015 at 09:27 AM

    Hi,

    I believe the problem takes place when you remove the Progress bar widget. Please add it again to the last part of your form so that the number slider would work as expected.

     

    I believe this is part of the full customization of the template.

    Do let us know if that works.

    Kind regards.

  • Profile Image

    Answered by bibo1989 on March 23, 2015 at 09:56 PM

    Hi, i have added the progress bar, the form works in order, but the numbers have vanished.

  • Profile Image
    JotForm Support

    Answered by Charlie on March 23, 2015 at 11:10 PM

    Hi,

    It seems that when you removed the widget and made a couple of changes in the template, the number slider broke. 

    Could you try cloning the template again here: http://www.jotform.com/form-templates/student-information-form-white-and-responsive. But please do make sure that you will not remove the progress bar widget. Add some changes to the form and see if you are still having problems.

    The template has a quite advance custom CSS and there are items like the progress bar widget that is dependent on it. 

    Kind regards