What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fillable PDF form creator redirects to a blank page after form is selected

    Asked by l.priedite on March 13, 2015 at 03:43 PM

    This does not seem to work and comes up with either an error or blank. Could you help?



    This is a re-post of a comment on JotForm Announces New Fillable PDF Form Creator

    and OR work
  • Profile Image
    JotForm Support

    Answered by david on March 13, 2015 at 05:52 PM

    Hi,

    I checked the fillable PDF form creator and you are correct.  The PDF's are currently coming up blank.  I have forwarded this to our development team to have a look.  We will let you know in this thread as soon as we have any further information.

  • Profile Image

    Answered by cettox on March 13, 2015 at 06:05 PM

    The fillable PDF form creator should be working now. Thanks for reporting this issue.

  • Profile Image

    Answered by FBCC on March 17, 2015 at 11:32 AM

    each time I have tried, it says that my program (both preview and Adobe reader) cannot open the form.  Any advise?

     

  • Profile Image

    Answered by cettox on March 17, 2015 at 12:00 PM

    Can you share us the id or url of the form you are trying to convert to PDF?

  • Profile Image

    Answered by dpeek on March 17, 2015 at 01:28 PM

    I also have this problem. Creating a fillable PDF from
     http://form.jotformpro.com/form/50754659699981 produces a file that neither Google Chrome's plugin nor Adobe reader will open - they both claim it is invalid or corrupted.
  • Profile Image
    JotForm Support

    Answered by david on March 17, 2015 at 02:38 PM

    Hi,

    I cloned your form to test it and I can confirm that when I tried to open the fillable PDF version, it did indeed throw and error:

    Since I believe this is different from the original bug, I have moved your request to a thread of its own.  We will follow up with you in this thread here:

    http://www.jotform.com/answers/535032