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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I Am Unable to Apply Discount Coupon Codes to Individual Products

    Asked by coloradomtb on March 14, 2015 at 04:39 PM

    I want to have specific products to not be included in the application of a discount code.

    When I select Products I do not see a list of items to choose the items I want to deselect from applying the discount.


    Please advise. 

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    JotForm Support

    Answered by abajan on March 14, 2015 at 06:39 PM

    Upon cloning your jotform I discovered that it's the HTML tags used to make the product text red and bold which is causing the problem:

    Once you remove those tags (both the opening and closing ones) the coupon section will function correctly.

    If you need further assistance with this or anything else JotForm related, please inform us.