What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jamming

    Asked by shreker on October 28, 2011 at 12:09 PM

    As I'm working on jotform recently it keeps, jamming why is this?

     

    Adrian

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    JotForm Support

    Answered by mliz on October 28, 2011 at 12:13 PM

    Can you provide further information on what exactly happens? We will need detailed information on the issue to take a deeper look into the problem. If you can provide a screenshot, details of the browser used and error message if there is any would be much appreciated.

    Thanks!
    -mliz

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    Answered by shreker on October 28, 2011 at 12:19 PM

    I can't really help you on that. Just recently when I go into my account and Im working on a form all of a sudden it wont let me go any further or save the work i have done, and then it jams, and a sign comes up saying I must get in touch with yourlseves.

     

    And then after that when I get out of Jotform its not allowing me to log in again sometimes for hours last time has been a week.

     

    Adrian

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    JotForm Founder

    Answered by aytekin on October 28, 2011 at 02:11 PM
    Can you take a screenshot of that message if it happens again?I think you are getting logged out while modifying your page. My recommendation would be to open another tab and log back into your jotform account.