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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Facebook Like Box widget not allowing submission to be created

    Asked by rainguard on March 15, 2015 at 04:21 PM

    not sure what is wrong, please help fix this because we are getting a lot of unhappy customers. 

     

    Page URL:
    https://www.facebook.com/rainguard.intl/app_684336108254110

    Screenshot
    incomplete values facebook widget error Facebook Like Box submit
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    JotForm Support

    Answered by BJoanna on March 15, 2015 at 05:47 PM

    I was able to reproduce your problem and find out that Facebook Like Box Widget is causing the problems. Facebook Like Box widget is marked like required field inside your form. It seems that there is a problem with Facebook Like Box widget. Only workaround that I can provide is to remove required option for Facebook Like Box Widget. 

    I will raise this problem to our developers so they can investigate this problem but I can not provide exact time frame when problem will be resolved. 

  • Profile Image

    Answered by rainguard on March 15, 2015 at 07:39 PM

    thank you BJoanna

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    JotForm Support

    Answered by TitusN on August 10, 2016 at 07:29 AM

    Hello,

    The issue has been resolved. 

    Please re-add the Facebook Like box to effect the update. 

    Thanks