- rainguardAsked on March 15, 2015 at 04:21 PM
not sure what is wrong, please help fix this because we are getting a lot of unhappy customers.
- JotForm SupportBJoannaAnswered on March 15, 2015 at 05:47 PM
I was able to reproduce your problem and find out that Facebook Like Box Widget is causing the problems. Facebook Like Box widget is marked like required field inside your form. It seems that there is a problem with Facebook Like Box widget. Only workaround that I can provide is to remove required option for Facebook Like Box Widget.
I will raise this problem to our developers so they can investigate this problem but I can not provide exact time frame when problem will be resolved.
- rainguardAnswered on March 15, 2015 at 07:39 PM
thank you BJoanna
- JotForm SupportTitusNAnswered on August 10, 2016 at 07:29 AM
The issue has been resolved.
Please re-add the Facebook Like box to effect the update.