I am not getting an email when someone completes my form.

  • bjm12457
    Asked on March 15, 2015 at 11:19 PM

    I can see the form through your website but it is not coming to my email address.  How do I fix it so I get it directly to my email?  Thanks

    Page URL: https://www.facebook.com/barbjean.mcclure
  • Charlie
    Replied on March 16, 2015 at 3:47 AM

    Hi,

    Upon checking your form, you are not receiving email notifications because it is not properly set up. 

    Here's a screenshot of your notification:

    I am not getting an email when someone completes my form Screenshot 20

    To avoid problems, you need to fill all the necessary fields. 

    Here's a guide on how to properly setup your email notifications: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    Do let us know if you need further assistance on this.

    Thank you.