What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I use Google analytics Funnel correctly in JotForm?

    Asked by Roy on March 16, 2015 at 11:24 AM

    Hi, 

     

    I have a website and I use the analytics tool to track the funnel. Unfortunately, because I use Jotform the funnel is not working. 

     

    Is there anyway to go around it?

    analytics Without JotForm tool
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    Answered by majux on March 16, 2015 at 11:33 AM

    How is it that JotForms is breaking the funnel?

    If you're typical funnel is:

    Landing Page > Funnel 1 > Funnel 2 > Jotform Page > Thank You Page

    You'd just need that Jotform form you setup to redirect upon completion to the thank you page (if tracking goals is your problem).

    If you have multiple jotform page that require data through each funnel I'd imagine you could build multiple forms and redirect them to the next page upon completion.

    If it's these redirects that are breaking the funnel within GA - you might need to consider exporting the full code of the form you want to embed and then manually editing what you want the form to do upon completion.  

     

     

     

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    JotForm Support

    Answered by Charlie on March 16, 2015 at 01:08 PM

    Hi,

    Unfortunately, I'm not that familiar with tracking the funnel in Google Analytics. But could you try adding this code instead: ?utm_nooverride=1. Add it to your "Thank You page" in a custom URL or in this case a redirect to your funnel, that should show the correct data in your Google analytics. Here's the widget that you can use: http://widgets.jotform.com/widget/google_analytics.

    Also, you could try using the form's full source code instead: http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form. And add the tracker from there.

    I hope this helps.

    Thank you.

  • Profile Image

    Answered by Carina on May 11, 2015 at 03:25 PM

    We have good news. Today we launched Form Analytics feature. This will allow you to understand better how your form is performing.

    Form Analytics

     

     You can find it on My forms > More > Form analytics:

    jotform form analytics

    You can see here more details:

    Let us know if we can assist you further.